Privacy

The Tasmanian Tuxedo Pty Ltd collects, uses and stores a minimal amount of personal information. The Tasmanian Tuxedo complies with the Privacy Act 1998 and the Australian Privacy Principles. This Privacy Policy outlines The Tasmanian Tuxedo’s approach to the treatment of personal information. It explains how it collects, stores, uses, discloses, maintains and destroys personal information.

What information do we collect? 

Personal information
The Tasmanian Tuxedo collects personal information in the course of communicating with its customers and suppliers, in order to facilitate the exchanges of goods and services.

Personal information refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable. Examples of personal information include name, email address, mailing address and telephone number.

Personal information collected may include the payment details of The Tasmanian Tuxedo’s suppliers.

Sensitive information
The Tasmanian Tuxedo generally does not collect sensitive information. Sensitive information is a type of personal information. Examples include racial and ethnic origins, political alignment, religious beliefs and sexual orientation.

How do we collect information?
The Tasmanian Tuxedo does not usually collect personal information about individuals who visit its website or make general enquiries via telephone, email or social media. Individuals are welcome to remain anonymous or use a pseudonym in their interactions with us. 

The Tasmanian Tuxedo usually collects personal information from its customers and suppliers directly, via phone, email, online shop or social media. We use this information to provide relevant responses.

We also collect personal information via the contact forms on our website. This information is used to communicate with customers in order to provide relevant responses to enquiries.

The Tasmanian Tuxedo may also collect personal information automatically when customers and suppliers interact with the company in other ways.

These may include:

• Information collected online when an individual visits our website, including the following non-personally identifiable information: browser type, version, language, operating system, pages viewed while browsing the site, page access times and referring website address. This information is used solely for the purpose of gauging visitor traffic and trends and delivering great content to you while you are visiting our site. We use Google Analytics as a data collection tool. This information is ordinarily anonymous and does not identify individuals. View the Google Analytics Privacy Policy.

• The Tasmanian Tuxedo’s website may include links to external websites. These other sites will have their own policies and are not subject to our Privacy Policy.

• Information collected from The Tasmanian Tuxedo’s social media pages is subject to the Privacy Policy of those platforms.

How do we store information?
The Tasmanian Tuxedo collects information in soft copy. We store personal information securely to prevent breaches of privacy. We store personal information in digital form on cloud-based servers located in Australia and overseas. The company takes all reasonable steps to ensure there is no unauthorised access to, or misuse of, information.

The Tasmanian Tuxedo has appropriate security measures in place to protect your information from unauthorised access, disclosure or alteration.

The Tasmanian Tuxedo stores personal information as business records. These may be destroyed when no longer required or in accordance with Australian Law.

How do we use personal information? 
The Tasmanian Tuxedo only uses personal information for the purpose for which it is collected or for a related purpose, unless the individual agrees otherwise or the disclosure is allowed by law.

We may use email addresses for direct marketing via our occasional newsletters. We always provide a simple opt-out mechanism.

How do we protect personal information?
The Tasmanian Tuxedo takes reasonable steps to protect personal information from internal and external security threats. These include regularly reviewing our collection and storage practices, maintaining a data breach policy, maintaining contemporary ICT infrastructure, and remaining up to date with data handling best practices.

Do we disclose personal information to others?
We only discloses personal information to others for the purpose for which it is provided or a related purpose. For example, personal information may be provided to a delivery service so that an order may be delivered.

We utilise a number of software packages to support our business operations. These include digital marketing platforms and online commerce software. We take all reasonable steps to ensure such platforms comply with contemporary privacy principles.

 We do not sell personal information.

We may disclose personal information when required or authorised by law, for example in response to a court order or police investigation.

How would a data breach or data breach threat be handled?
We have a data breach policy to manage data breaches and data breach threats.

How can personal information be accessed/corrected/deleted?
You can request to access/correct/delete personal information held by The Tasmanian tuxedo by contacting us. We may choose to charge a reasonable fee for the time required to collate and provide that information.

We will respond to requests for personal information within five business days, providing you with a timeline and expected resolution.

Requests to delete data will be actioned where possible and in compliance with Australian law. For example, financial data must be retained for 7 years.

Changes to this Privacy Policy
The Tasmanian Tuxedo reserves the right to make amendments to this Privacy Policy at any time. If you have concerns about this Privacy Policy, you should not access or use our website or interact with our social media accounts.

Our content
All content produced by The Tasmanian Tuxedo is under copyright. Please contact us if you wish to use our written content or imagery.

How can enquiries and complaints be made?
Concerns relating to privacy should be address to The Tasmanian Tuxedo via info@thetasmaniantuxedo.com. We will investigate and respond to all complaints within 30 days. Individuals can lodge complaints with the Office of the Australian Information Commissioner about potential or actual privacy breaches.